These Terms and Conditions govern your use of leflamme.co.uk and the services provided by Le Flamme (the “Restaurant”). By accessing or using our website, or by making a reservation with us, you confirm that you have read, understood, and agree to these Terms and Conditions.
1. Reservation
- Online reservation requests are not considered confirmed until a member of our team has confirmed the booking by telephone or email.
- Please arrive within 15 minutes of your scheduled reservation time. If you are more than 15 minutes late, we reserve the right to release your table without prior notice.
- For parties of 8 or more guests, we may require a deposit and/or pre-order in advance of your reservation.
- If you need to cancel your reservation, please do so at least 4 hours before your scheduled booking time by calling 01902 334348.
2. Online Order
- Product availability and prices are subject to change without prior notice.
- Allergen information is provided in good faith and based on the information available to us. However, our kitchen handles nuts, gluten, dairy, sesame, and other allergens, and we cannot guarantee that any dish is completely free from cross-contact.
- Delivery times are estimates only and may vary depending on factors such as demand, traffic, weather, and other circumstances beyond our control.
3. Promotions & Offers
- Le Flamme reserves the right to change, amend, or withdraw any offer or promotion at any time without prior notice.
- Certain items, meals, locations, dates, or other restrictions may apply, and some products or services may be excluded from estate-wide promotions or menus.
- All offers and promotions are subject to availability and may be subject to additional terms and conditions.
4. Pricing and Payment
- All prices are stated in GBP and include VAT where applicable.
- Payment for online orders is taken in full at the time the order is placed through our designated payment provider.
- Le Flamme is not responsible for any additional bank charges, foreign exchange fees, or currency conversion charges applied by your bank or card issuer.
5. Intellectual Property
- All content on this website, including logos, photography, recipes, written copy, graphics, and other materials, is owned by Le Flamme or used under licence from the relevant rights holder.
- No content may be copied, reproduced, modified, distributed, or otherwise used without the prior written permission of Le Flamme or the applicable rights holder, except where permitted by law.
6. Liability
To the fullest extent permitted by applicable UK law, Le Flamme shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from or in connection with your use of the website or our services.
Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited under applicable law.
7. Recruitment
- Submitting a job application does not constitute an offer or guarantee of employment.
- Personal information provided as part of an application will be handled in accordance with our Privacy Policy and may be retained for up to 12 months for recruitment and related purposes.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any dispute, claim, or matter arising out of or in connection with these Terms and Conditions or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to These Terms
We may update or amend these Terms and Conditions from time to time. Any changes will be published on this page, and the updated version will take effect immediately upon publication.
We recommend checking this page periodically to ensure you are aware of the current Terms and Conditions.
10. Contact
Le Flamme — Wolverhampton
280 Penn Road, Wolverhampton, WV4 4AD
Phone: 01902 334348
Email: info@leflamme.co.uk